How AI consulting works

Having worked as a clinical pharmacist and operational manager, I actively remove unnecessary medicines. I do the same with paperwork. First we find where the hours go. Then we remove the steps nobody needs and simplify what is left. AI comes in last, on one narrow task, after the work is clean. And less goes into the AI, so less can go wrong. That is why the benefits of AI will last in your team, and why it is safer.

I call the whole method UPSWING. The part that does the cutting is called SWIFT, and you will see it in step 2 below.

The steps nobody needs are gone, and AI handles most of the copying and pasting that remains.

Time back inside the working day.

At one occupational health provider, a report that took 113 minutes took 18 after we cut first and then brought in AI.

Lower AI costs.

You only pay for AI on work worth keeping. The tools you already pay for, like Microsoft 365, are often enough.

A number you can trust.

We count how long the task takes before anything changes. Then we change one thing and count again. For each process you keep a one-page record: the new steps, the hours saved, and what the AI is and is not allowed to do.

Your team stays.

Before we start, we promise that the time saved goes back to your team and clients. I train your team and build the automation, both the tools and skills stay with your team.

Read the case study AI for health providers

Names and identifying details of your patients, students and clients come out before any text goes into an AI tool. Your staff are trained on what is safe to enter and what is not. A person on your team checks every report before it leaves. We write down which tools are used and where the data is stored, and you keep that page. A patient, student or client can say no to AI and still be looked after the usual way. This is in line with the Privacy Act 2020 and, for health and disability providers, the Health Information Privacy Code.

I was a cancer pharmacist who also worked on clinical trials, and I treat your records the way we treated trial records: coded, and never in a place they do not need to be.

A dedicated owner of this particular process, before anything is sent out or submitted.

The scan is free. The 30-minute mapping is free. A First Win on a low-risk task is $3,950 plus GST. You pay half to start and the other half when the AI tool is built and handed over. I only automate a task when the numbers show it is clearly worth it.

Sometimes cutting the paperwork fixes the problem on its own. Every First Win still ends with a live AI tool, so if the cutting removes the whole task, the AI goes onto the next task on your map, in the same 14 days, for the same fee.

After the First Win, you pick the next task on the map, with me or without me. Some teams keep me on a monthly plan. We price that per team.