AI for health providers
I help health providers remove paperwork first and bring AI in last. It costs less that way, and less can go wrong.
15 to 20 minutes, one person. You get a one-page map of which task to fix first.
One report, at one occupational health provider
We ran a three-hour AI training session for an occupational health provider and built a proof of concept for the reports their staff write.
We cut first. We replaced phone calls with messages and email, under a simple policy.
Then we brought in AI. A voice tool running locally turned speech into text, and a custom GPT drafted the report in the government's format. Names and identifying details came out before any text went into an AI tool.
We tested it on five reports and checked each one against the version a person wrote. One of those reports took 113 minutes before and 18 after.
A person checks every report before it leaves.
Is patient data safe?
Names and identifying details of your patients come out before any text goes into an AI tool. Your staff are trained on what is safe to enter and what is not. A person on your team checks every report before it leaves. We write down which tools are used and where the data is stored, and you keep that page. A patient can say no to AI and still be looked after the usual way. This is in line with the Privacy Act 2020 and the Health Information Privacy Code.
I was a cancer pharmacist who also worked on clinical trials, and I treat your records the way we treated trial records: coded, and never in a place they do not need to be.
The paperwork does not fit in the working day.
In a small clinic the paperwork keeps growing. Funder reports, compliance forms, rosters, emails. Most of it does not fit in the working day, so the owner or a senior person on the team often does it at night, after a full day of the work they trained for.
Government agencies and funders add new forms. Professional bodies add new rules. Very little is ever removed. And nobody counts the hours, so staff time gets treated as free.
Then someone says "let's use AI". Free ChatGPT is fast, but staff end up putting business data into it. The safer tool you already pay for, like Microsoft Copilot, is slow. The same occupational health provider told me Copilot was hard to use and slow, so staff went back to ChatGPT.
AI put on top of a messy process does not fix the mess, it makes it messier.
Three steps. The first two are free.
15 to 20 minutes Free
Step 1. Free scan.
One person on your team fills in the AI Quick-Scan, on a phone if you like. It takes 15 to 20 minutes and does not ask for personal information about your patients. Within two working days you get a one-page map of your top three admin tasks, scored on payoff and risk.
30 minutes Free
Step 2. SWIFT.
30 minutes of free mapping. We go through your map together and start cutting your top task live with SWIFT, the part of my method that does the cutting. You keep the map and the cutting advice whether or not you hire me.
14 days Low-risk task: $3,950 plus GST
Step 3. First Win.
14 days, one task. A low-risk task is $3,950 plus GST. A task that touches patient records is quoted separately after a risk check. We remove and simplify first, then put AI on what is left. Hours are counted before and after, and your team works through it with me, so the skills stay with you.
Tasks that touch patient records, or any decision about a person, are high risk. They need extra safeguards and testing. I will tell you which side of the line your task sits on in the 30-minute mapping.
Who this is for
Clinics and health businesses with 15 to 70 staff: occupational health, physio and other allied health, and any health or disability provider whose team writes a lot of reports for funders.
Before I taught science, I managed cancer medicine supply and supported doctors and nurses throughout the Waikato region. Most of my pharmacist colleagues lost their passion, because serving patients was not what they spent most of their time on. I am based in Hamilton and work across New Zealand, and I can meet teams in the Waikato and Auckland in person.
So far the report above is the only result I have counted with a health client. I will add more here when clients agree.
Start here
Cut the copy and paste so you do the work you love. Your people deserve your time.
Start with the scan. 15 to 20 minutes.
You get a one-page map of where your team's hours go and which task to fix first. If you would rather talk to me first, I am happy to chat.