Client work

Report time at an occupational health provider

At one health provider, a report that took 113 minutes took 18 after we cut first and then brought in AI.

Date
December 2025
Place
New Zealand
Type
Client work
With
An occupational health provider

We ran a three-hour AI training session for an occupational health provider and built a proof of concept for the reports their staff write.

We cut first. Phone calls were replaced with messages and email, under a simple policy.

Then we brought in AI. A voice tool running locally turned speech into text, and a custom GPT drafted the report in the government's format.

We tested it on five reports and checked each one against the version a person wrote. One of those reports took 113 minutes before and 18 after.