Client work
Report time at an occupational health provider
At one health provider, a report that took 113 minutes took 18 after we cut first and then brought in AI.
- 113 minutes per report before
- 18 minutes per report after
We ran a three-hour AI training session for an occupational health provider and built a proof of concept for the reports their staff write.
We cut first. Phone calls were replaced with messages and email, under a simple policy.
Then we brought in AI. A voice tool running locally turned speech into text, and a custom GPT drafted the report in the government's format.
We tested it on five reports and checked each one against the version a person wrote. One of those reports took 113 minutes before and 18 after.