AI Last. AI consulting for SMEs and NGOs in health, education and bureaucracy-heavy industries across Aotearoa.
You didn't train to copy and paste.
I help you remove paperwork first and bring AI in last. It costs less that way. Start with a free 15 to 20 minute scan of where your team's hours go.
15 to 20 minutes, one person. You get a one-page map of which task to fix first.
Or book a call first
The old way
Most AI projects start by picking a tool.
So you are left choosing between fast and safe.
The paperwork in a small clinic, school or office keeps growing. ACC reports, funder reports, compliance forms, rosters, emails. Most of it does not fit in the working day, so the owner or a senior person on the team often does it at night, after a full day of the work they trained for.
Government agencies and funders add new forms. Professional bodies add new rules. Very little is ever removed. And nobody counts the hours, so staff time gets treated as free.
Then someone says "let's use AI". In a small team this often creates new problems. Staff use free ChatGPT by putting in business data, putting client and business at risk. The safer tool you already pay for, like Microsoft Copilot, is slow and consumes a lot of tokens. One occupational health provider I worked with told me exactly that: Copilot was hard to use and slow, so staff went back to ChatGPT.
AI put on top of a messy process does not fix the mess, it makes it messier. A one-day AI workshop feels inspiring. But you go back to the same work routine the next day, hardly any change.
The new rule
We bring in
AI last.
for a lasting impact.
A step you have removed costs nothing to automate.
Having worked as a clinical pharmacist and operational manager, I actively remove unnecessary medicines. I do the same with paperwork. First we find where the hours go. Then we remove the steps nobody needs and simplify what is left. AI comes in last, on one narrow task, after the work is clean. And less goes into the AI, so less can go wrong. That is why the benefits of AI will last in your team, and why it is safer.
I call the whole method UPSWING. The part that does the cutting is called SWIFT, and you will see it in step 2 below.
How it works
Three steps. The first two are free.
After that, you pick the next task on the map, with me or without me.
15 to 20 minutes Free
Step 1. Free scan.
One person on your team fills in the AI Quick-Scan. It takes 15 to 20 minutes and works on a phone. It asks about your business, which admin tasks eat the most time, and how your top three are done now. Within two working days you get a one-page Opportunity Map: your three tasks scored on payoff and risk, in your own words.
30 minutes Free
Step 2. SWIFT.
30 minutes of free mapping. We go through your map together and start cutting your top task live with SWIFT, the method I named above. You keep the map and the cutting advice whether or not you hire me.
14 days Fixed price
Step 3. First Win.
14 days, one task, fixed price. We remove and simplify first, then put AI on what is left. Hours are counted before and after, and the hours you save come back every week the tool runs. Your team works through it with me, so the AI skills stay with you when I leave.
The result
What you get
The steps nobody needs are gone, and AI handles most of the copying and pasting that remains.
One report, at one occupational health provider
After 18 minutes
Before 113 minutes
- We cut the phone calls first
- then brought in AI
A person checks it before it leaves.
- Time back inside the working day. At one occupational health provider, a report that took 113 minutes took 18 after we cut first and then brought in AI.
- Lower AI costs. You only pay for AI on work worth keeping. The tools you already pay for, like Microsoft 365, are often enough.
- Sensitive information stays out of AI tools. Your staff are trained on what is safe to enter. No sensitive information goes into AI. A person on your team checks every report before it leaves. This is in line with the Privacy Act 2020 and, for health and disability providers, the Health Information Privacy Code.
- A number you can trust. We count how long the task takes before anything changes. Then we change one thing and count again. For each process you keep a one-page record: the new steps, the hours saved, and what the AI is and is not allowed to do.
- Your team stays. Before we start, we promise that the time saved goes back to your team and clients. I train your team and build the automation, both the tools and skills stay with your team.
Why the deal will be over-delivered
A First Win is one task, done in 14 days, for $3,950 plus GST.
What you get Very high
$8,550 a year
From our client, one report automation cut down the time from 113min to 18. That is 2x return on the $3,950 fee in addition to staff upskilling.
Disclosure - data from a real client's automation built
Your effort Very low
15–20 minutes for the scan
One person does it on a phone. The 30-minute mapping after it is free, and you keep the map whether or not you hire me.
Your wait Very short
14 days to a working tool
I build the tool and train your team in that time. You keep both, and a one-page record of the hours saved.
Some tasks are high risk: patient or student records, legal records, child-safety or vetting records, or a decision about a person. I quote those separately after a risk check.
You might have questions
Is patient, student and client data safe?
Names and identifying details of your patients, students and clients come out before any text goes into an AI tool. Your staff are trained on what is safe to enter and what is not. A person on your team checks every report before it leaves. We write down which tools are used and where the data is stored, and you keep that page. A patient, student or client can say no to AI and still be looked after the usual way. This is in line with the Privacy Act 2020 and, for health and disability providers, the Health Information Privacy Code. I was a cancer pharmacist who also worked on clinical trials, and I treat your records the way we treated trial records: coded, and never in a place they do not need to be.
What does the Quick-Scan ask, and how long does it take?
15 to 20 minutes for one person, on a phone if you like. It asks about your business, lets you tick the admin tasks that eat time, and asks a few questions about how your top three are done now. It does not ask for personal information about your patients, students or clients. You get a one-page map back within two working days.
What does it cost?
The scan is free. The map meeting is free. A First Win on a task is $3,950 plus GST. You pay half to start and the other half when the AI tool is built and handed over. I only automate a task when the numbers show it is clearly worth it. After that, some teams keep me on a monthly plan. We price that per team.
What counts as high risk?
Anything that touches patient or student records, legal records, child-safety or vetting records, or any decision about a person. Those tasks need extra safeguards and testing, so I quote them separately after a risk check. I will tell you which side of the line your task sits on at the map meeting.
What if cutting the paperwork fixes the problem and we never need AI?
Good. That happens. Every First Win still ends with a live AI tool, so if the cutting removes the whole task, the AI goes onto the next task on your map, in the same 14 days, for the same fee.
Will my staff lose their jobs?
No. Before we start, we promise that the time saved goes back to your team and clients. I train your team and build the automation, both the tools and skills stay with your team.
We already pay for Microsoft Copilot. Do we need something new?
Probably not. The tools you already pay for are often enough once the work is simplified. One occupational health provider I worked with had Copilot, and staff told me it was hard to use and slow. We fixed the process first, and only then chose the tool.
Who checks what the AI writes?
A dedicated owner of this particular process, before anything is sent out or submitted.
Do you work across New Zealand?
Yes, I am working with many organisations and businesses across New Zealand, as well as intergovernmental organisations across Asia and Europe. I am based in Hamilton, so I can also meet teams in the Waikato and Auckland in person.
Start here
Cut the copy and paste so you do the work you love. Your people deserve your time.
Start with the scan. 15 to 20 minutes.
You get a one-page map of where your team's hours go and which task to fix first. If you would rather talk to me first, I am happy to chat.